Morgan Mutugi
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The worst app I have ever seen and I have seen a lot. If there was a negative 6 star I would give that. Driver says trip is cancelled and keeps getting the cancellation ring yet my app show I'm being driven to my destination. It's a corporate ride, do you expect me to pay the driver off the app?
mumbi kimani
I used the cab two days ago,I accidentally dropped my phone in the cab unknowingly,10 mins down the line ,I called my line,the driver kept disconnecting it, a few minutes later,he switched off the phone.It's the same phone I used to order for the cab,so I had it in the car.I emailed the customer care and they said they are not liable to the loss of of my items and the driver was unreachable.I ask,,what credentials do you ask for when hiring these drivers?
2 people found this review helpful
Craft Silicon
March 12, 2024
Hello Mumbi, truly sorry for your loss. I am meant to understand this issue has been handled. Kindly contact operations@little.africa for any further assistance. Regards ^JW
Rahab Wanjiru
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This is a great app, and I would rate it higher, but I am only giving 3 stars because of a recent change requiring all corporate riders to select Comfort vehicles. While the upgrade to Comfort (although at cost) is appreciated, sometimes Comfort vehicles are not available, and one could gladly use Basic or Economy to avoid long waits for Comfort options. The change was not recommended by my corporate provider, caught us all by surprise.
53 people found this review helpful
Craft Silicon
November 15, 2023
Hello Rahab, kindly check if your corporate company has approved rides only under comfort section. ^ET